Careers

We’re hiring! Wasatch I.T. (formerly Wasatch Software) is seeks self-motivated individuals to join our fun and fast-paced team.  Current openings for a Marketing Professional, Telesales Professional, and Computer Help Desk Technician.  Email resumes to Service@WasatchIT.com.  No phone calls please:

Available Positions:
Field Computer Technician
Computer Help Desk Technician

 

Field Computer Technician.  Job Duties include the following:

• Onsite and telephone support relating to technical issues involving Microsoft’s core business applications and operating systems for clients throughout Southeastern Idaho
• Support of disaster recovery solutions
• Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
• System documentation maintenance and review in ConnectWise
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Employment with Wasatch I.T. includes the following compensation and benefits:

• $10-$20/hr, DOE
• Full-time or Part-Time; Southeastern, ID
• Medical, dental and life insurance
• Fun, fast-paced work environment
• Work with a very diverse variety of people and technologies
• Mileage reimbursement
• Fast Growing and Award-winning Company
  • Microsoft “Partner of the Year” for Southwest U.S.
  • 4 Consecutive Years on Inc. Magazine’s “Inc. 5000 List”
  • Received 3 Consecutives “Utah 100” awards from Governor Gary Herbert
  • TechSelect “Outstanding Program Member”
  • Tech 200 and Tech 500 Award Winner

Qualifications for this position include the following:

• Advanced understanding of operating systems, business applications, printing systems, and network systems
• Telephone skills, communication skills, active listening and customer-care
• Diagnosis skills of technical issues
• Ability to multi-task and adapt to changes quickly
• Technical awareness: ability to match resources to technical issues appropriately
• Service awareness of all organization’s key IT services for which support is being provided
• Understanding of support tools, techniques, and how technology is used to provide IT services
• Typing skills to ensure quick and accurate entry of service request details
• Self-motivated with the ability to work in a fast moving environment

Submit your resume to service@wasatchit.com to be considered for a position with Wasatch I.T. today!

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Computer Help Desk Technician

Hours:

• Full Time
• Flexible

Tasks:

•  Troubleshoot computer problems for business clients via telephone
• Monitor client networks and devices
•  Escalate issues to field or senior technicians as necessary

Requirements:

• High School Diploma
•  Excellent Verbal and Written Communication Skills
• Very Computer Savvy

Compensation: $10-15/hour; Depending on Experience

Email resumes to Service@WasatchIT.com.  No phone calls please!