Job Description

Wasatch I.T. is an award-winning supplier of outsourced technical support for small and medium-sized businesses. We’re looking to hire computer technicians that are eager to help us become the best at what we do. Enjoy a great company culture and great benefits that include insurance (health, dental, vision, life), 401(k), gym membership, wellness program, PTO, birthday off paid, and more! Positions for English only available, as well as multilingual (English & Spanish).

The Technical Support Engineer position is responsible for remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

No calls please. Please submit the form with your resume and desired wages.

Benefits

  • Insurance (health, dental, vision, life)
  • 401(k)
  • Gym membership
  • Wellness program
  • PTO
  • Birthday off paid
  • And more!

Requirements

  • Previous I.T. experience preferred.
  • Wages are based on experience.

Job Responsibilities

  • Exemplify the FASTER System at all times
  • IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
  • Support services for Microsoft related technologies: Windows Server, Exchange, etc.
  • Implement and support disaster recovery solutions
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix
  • System documentation to include system reviews and recommendations
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
  • Communicate with dispatch to ensure that scheduling appointments and deadlines are being met
  • Assist in answering phones and doing any other necessary tech work when in-house or as required

If you feel like this is the position for you, please fill out the form below and attach your resume for us to review. Good luck!

Stay Connected